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Hardware Maintenance
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Software Maintenance
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Preventive Maintenance
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Secure Data Erasure
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Virus Removal
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IT Outsourcing
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IT Staff Secondment
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Networking
HARDWARE MAINTENANCE
Abbys IT Services offers a very economically priced maintenance service for servers, desktop and laptop PCs, EPOS equipment, peripherals and communications hardware from all leading manufacturers.
Essentially, for a fixed fee, the service provides for an engineer to visit on-site within a specified time-frame of a fault being reported. A menu of service options enables us to offer you a service customized to meet your specific business needs and delivered to a predefined Service Level Agreement (SLA).
You can select response and fix timescales appropriate to the criticality of your equipment, and can vary these by hardware type, location or by specific pieces of equipment. Additionally, you can opt for fully comprehensive, call limited or service credit contracts. We provide support 24 x 7 and where applicable, can also provide permanent on-site maintenance engineers.
Secure your maintenance to us and join our growing list of customers who have the peace of mind to concentrate on their business instead of repairing computers.
SOFTWARE MAINTENANCE
Software maintenance is the modification of a software product after delivery to correct faults, to improve performance or other attributes, or to adapt the product to a modified environment. Typically, software maintenance sustains the software product throughout its life cycle.
Abbys IT Services provides standard as well as customized software maintenance services. We extend this service for Windows Operating System versions, 95, 98, ME, NT, 2000, XP, Windows 2003 Server and DOS. This ensures that you have a Windows OS that is operationg at its optimum performance.
For maintenance of customized software modification requests are logged and tracked, the impact of proposed changes is determined, code is modified, testing is conducted, and a new version of the software product is released. Training is provided to users.
PREVENTIVE MAINTENANCE
At Abbys IT we have established a comprehensive preventive maintenance program to benefit our clients. Our primary goal is to prevent the failure of equipment before it actually occurs and is designed to preserve and enhance equipment reliability by replacing components before they actually fail.
Our preventive maintenance activities include equipment checks, partial or complete replacements at specified periods. In addition, we can record equipment deterioration and replace or repair parts before they cause system failure. Recent technological advances in tools for inspection and diagnosis have enabled even more accurate and effective equipment maintenance.
Long-term benefits of preventive maintenance include:
SECURE DATA ERASURE
Is your company upgrading its IT assets, are you returning a leased PC, are you planning to recycle or remarket your computer? If so your company could be a potential victim of identity theft if sensitive and confidential information stored on the hard drive has not been completely erased. Bad publicity of a company, as a result of data leaks, could significantly damage a company’s reputation, leading to a huge loss of valued customers.
Why use our secure data erasure services? Most people have some data that they would rather not share with others - passwords, personal information, classified documents from work, financial records, self-written poems, the list can be continued forever.
Your first thought may be that when you 'delete' the file, the data is gone. Not quite, when you delete a file, the operating system does not really remove the file from the disk; it only removes the reference of the file from the file system table. The file remains on the disk until another file is created over it, and even after that, it might be possible to recover data by studying the magnetic fields on the disk platter surface. Before the file is overwritten, anyone can easily retrieve it with a disk maintenance or an undelete utility.
To protect our clients security we use customized programs conforming to stringent US Department of Defense standards to securely erase sensitive data irregardless of operating systems used. This service is a must for financial institutions, listed companies, data centers and generally industries dealing in highly sensitive information.
Given our strength in testing, we bring a quality conscious approach to our development and maintenance projects.
VIRUS REMOVAL
Regain control of your computer. With the exponential growth and usage of the internet you could be exposing your computer to a myriad of spam, viruses, bugs, intrusions and attacks. Worldwide, computers and system have be attacked and mined for sensitive information.
As a company seriously committed to keep your workplace secure we have in our deploy a host of anti-virus, firewall, spyware and spam defense products. You could engage our malicious programs detection & removal services on an ad-hoc regular computer check-up basis. To ensure that your system is CLEAN at minimum we will conduct the following health check:
Additionally, we will keep you updated on safety prevention issues so that your important data stays within your computer.
IT OUTSOURCING
Abbys IT Services provides offers a one stop solution by finding IT-enabled solutions to your most pressing needs. We provide clients with high quality, time bound and cost effective outsourcing IT services. Also, continuously investing in innovative technologies and experienced manpower has enabled us to be flexible enough to suit your requirements weather it is a one-time need or an ongoing project.
We can undertake a variety of IT related outsourcing services including Software Development, Data Conversion and Data entry.
Using our IT outsourcing services can make a lot of difference in the performance standards of your business, whether small or big. IT outsourcing helps you focus on your core business while saving time and money thus providing you a competitive advantage.
IT STAFF SECONDMENT
The IT Sourcing Services team at Abbys provides staff secondment services to meet the short/medium term needs of a range of industries but mainly in the financial services industry - typically banks, insurance and reinsurance companies and mutual fund managers.
Staff secondment can help you overcome temporary staff shortages typically during periods of rapid growth or to meet the resource needs of special projects. Typically staff are seconded for periods of one to three months to work at the clients office under the clients direction and supervision. We also cater for medium-long term projects deployment for periods longer than 6 months.
In instances where specific skill sets are required we can also undertake to recruit the necessary professionals to satisfy your requirements. Our satisfied clients have confidence in Abbys IT Services to deliver the right staff at the right time and have realize that using seconded staff can bring cost savings.
NETWORKING
At Abbys IT our experienced team of highly certified IT engineers do not just install networks: We integrate networks. First we ensure your physical network wiring and infrastructure will withstand today’s ever increasing bandwidth demands. From data cabling and hubs to wireless access points, switches and routers, and more, we use state-of-the-art network components to assure smooth network operations
Our engineers perform full administration services for your network, e-mail, printers, wireless, desktop support, and remote access. We also offer additional IT services including network monitoring, connectivity, security, training, disaster recovery, and enterprise consulting services.
Our expertise allows us to assist our clients in:
For more information or to schedule a no-cost initial consultation, please contact info@abbysit.comor call us at Tel : 06-2346696, Fax : 06-2316696.
